Consignor Access FAQ

"My consignor can not find their inventory but I see their inventory in SimpleConsign, what's wrong?"

• Consignor Access lists inventory based off created date. If the item they are looking for was created 6 months ago that is outside of the default range, change the date range on top to include older inventory.

Check the date range at the top of every screen in consignor access to make sure it includes what you are searching for

"My consignor entered a whole bunch of inventory but it's not showing up in my store, what do I do?"

• Have the consignor log back into consignor access and click on Item Entry: mostly likely Submit was not clicked to ever submit the batch

Once submitted check SimpleConsign for their inventory