System + Hardware Requirements
SimpleConsign is a cloud based software so you can access the software from pretty much anywhere you have a computer and an internet connection. We do have a few recommendations for computers that will be used in store and for hardware to make sure you have the best experience possible.
Here's a checklist of things to keep in mind:
- Operating System version is supported by Windows.
- You don't need a super expensive computer, but lower end hardware in the computer often leads to slower load times which can really impact checkout speeds and inventory management.
- Operating System version is supported by Apple.
- We recommend not purchasing a Mac with an M1 chip for use with SimpleConsign.
For internet, we recommend 3mbs per device connected to the store's internet as a good rule. This includes cell phones, tablets, credit card readers, and all computers.
Here's the list of compatible receipt printers you can select from. There's two main brands that are compatible. For our U.S. based stores our hardware partner is a good resource for purchasing a compatible receipt printer.
- Citizen CT-S310ii
- Star TSP650ii
- TSC TDP 225
- TSC TDP 244⭐
- TSC TDP 247⭐
- TSC TDP 247 Plus⭐
- Zebra GC420d
- Zebra LP 2824
- Zebra LP 2824 Plus
- Zebra LP 2844⭐
- Zebra TLP 2844⭐
For our U.S. based stores here's some resources for ordering compatible labels + tags. These are also good references for finding compatible label + tag sizes outside the U.S.
These labels can be used with a standard desktop printer in accordance with the requirements provided by Avery. The compatible sizes are 20 per sheet and 30 per sheet. These do not have customization options of the Thermal Labels and seem to be more expensive per label than Thermal Labels as well. These work well in a pinch or if you're not planning to print many labels/tags.
Most barcode scanners are compatible, but there's a few things you'll want to keep in mind:
- USB barcode scanners will be preferred. They are simple to set up and tend to be much cheaper than bluetooth scanners.
- You will need to keep the scanner in the factory default settings.
- The scanner needs to be able to do a carriage return. If it does not come pre-programmed to do that upon scanning then, and only then dear adventurer, should you venture into the manual and change the programming. The support team can assist with this, but it costs a cookie.
These are a last resort. If you have enough ports to plug everything directly into the computer do that. If you absolutely must use a USB Hub you should get a wall powered hub and plug everything except the printers into the hub. The printers should remain in dedicated ports that plug directly into the computer to ensure they receive adequate power and the computer can identify them.