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SimpleConsign User Guide
LoginTraining Videos
  • SimpleConsign User Guide
  • System + Hardware Requirements
  • Printer Setup
    • EDNA Installation & Printer Setup
    • EDNA Network Firewall Rules (Advanced)
  • Getting Started
    • Getting To The Login Screen
    • First Time Login
    • Back Office vs. Terminal
    • Logging In
  • Training Resources
    • Live Training
    • Pre-Record Videos
      • Cashier / Terminal Training
      • Manager / Back Office Training
  • Settings
    • Multi-Location Stores
    • Company
    • Location
    • Options
      • General
      • Printing
      • Reward Points
      • Consignment
      • Receipt
      • Fees
      • Consignor Access
      • Cashier/Terminal
      • Layaway
      • Resale
      • Payment Type
    • Overrides
    • Taxes
    • Terminals
      • Create a Terminal
      • Change a Terminal Password
      • Edit a Terminal
      • Delete a Terminal
    • Users
      • Types of Users
      • Add a User
      • Edit a User
      • Delete a User
    • Labels
    • Categories
      • Add a Category
      • Customize a Category
        • Default Category
        • Inventory Type
        • Taxes
        • Splits
        • Label Type
        • Discount Schedule
        • Do Not Discount
        • Expire Days
        • Resale Percentages
        • Display in Consignor Item Entry
        • Shipping Attributes
      • Edit a Category
      • Delete a Category
    • Colors
    • Discounts
    • Data Upload/Download
    • QuickBooks
    • Brands
    • Price Book
  • Back Office Specific Tabs
    • Dashboard Tab
      • Inventory Audit
      • Overview Tab
      • Trends Tab
      • Consignors Tab
      • Categories Tab
      • Brands Tab
    • Reports Tab
      • Custom Reports
      • Static Reports
    • User Tab
    • Vendor Tab
  • Terminal Specific Tabs
    • Admin Tab
      • Opening a Terminal
      • Closing a Terminal
      • Running the End Of Day Process
      • Adding & Withdrawing Cash
      • Checking Gift Card Balances
    • Checkout Tab
      • Adding Items to a Transaction
      • Running a Transaction
      • Adding a Customer to a Transaction
      • Ways to Discount at Checkout
      • Using Reward Points
      • Purchasing Inventory
      • Saved Transactions
      • Starting a Layaway
      • Selling a Gift Card
    • Layaway Tab
    • Returns Tab
  • Universal Tabs
    • Consignment Tab
      • Adding and Editing Consignors
      • Adding Consignor Inventory
      • Printing Consignment Labels
      • Searching Consigned Inventory
      • Editing Consigned Items
      • Accepting Consignor Payments
      • Adjusting Account Balances
      • Deleting Account Entries
      • Paying Out Consignors
      • Payout History
    • Inventory Tab
      • Adding Store Inventory
      • Editing Store Owned Inventory
      • Searching Inventory
      • Viewing Batch History
      • Editing Inventory in Bulk
      • Transferring Inventory
    • Customer Tab
    • Transaction Tab
    • Service Tab
  • Features
    • Consignor Access
      • Consignor Access Setup
      • Consignor Access FAQ
    • Consignor Contracts
    • Consignor Print App (beta)
    • Cloud Printing
      • Create A Cloud Printer
      • Removing a Host
    • Discounts
      • Automatic Discounts
      • Automatic Discount FAQs
    • Price Compare
    • SimpleACH
      • Store SimpleACH Setup
      • Consignor SimpleACH Setup
      • SimpleACH FAQ (Store Side)
    • Consignor Scheduling
  • Integrations
    • Credit Card Processing
    • Shopify
      • Qualifications for Setup
      • Best Practices
      • Field Mapping
      • Inventory Item Families
      • Photo App
      • Video Guides
      • Shopify FAQ
    • QuickBooks Online
  • Consignor Access User Guide
    • Dealer Inventory Management
    • Do Not Discount
    • Mac or PC
    • Mobile Phone
  • Glossary
    • Account Types
    • Discount Types
    • Inventory Types
    • Inventory Statuses
  • Support Pages
    • Manual Transaction Form
    • Submit a Support Ticket
    • Remote Support
    • Troubleshooting
      • Common Login Issues
      • Credit Cards Not Processing
      • Forgot Password?
      • Clearing Your Cache (Firefox)
      • Clearing Your Cache (Chrome)
      • Label Printing on Wrong Tag
      • Blank Labels
      • Multiple Printers on Same Computer Terminal
      • Low DPI Receipt Printer
      • Mac EDNA Printing
      • Windows EDNA Printing
    • Status Pages
    • Common Questions
      • Consignor Balance vs Store Credit
      • Credit Card Fee Calculation
      • Sold without Consignor
      • Sold with the Wrong Consignor
      • Store Inventory Vs Consignor Inventory
        • Restock Consignor Inventory in SC
      • Layaway FAQ
      • Checks
      • Gift Cards
    • Custom Reports
      • Sell Through Rate
      • Best Selling Item
      • Store Inventory Still In Stock
      • Display Consignor Aged Balances
      • Communicate with Consignors
      • Customer Spent Certain Dollar Amount
      • Rent Paid
      • Positive Pay
      • Every Manual Account Adjustment
      • SimpleACH: Need To Sign Up
      • Sold Without Consignor
  • HOW-TOs
  • Billing
    • Update a Payment Method
    • Change Plan Level
    • Add a Location
    • Cancel a Location
  • Release Notes
    • Release Notes - 2022
      • January 2022
      • February 2022
      • March 2022
      • April 2022
      • May 2022
      • June 2022
      • July 2022
      • September 2022
    • Release Notes - 2023
      • January 2023
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On this page
  • Why are there two sides to the software?
  • Back Office
  • Terminal
  • What They Have In Common

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  1. Getting Started

Back Office vs. Terminal

PreviousFirst Time LoginNextLogging In

Last updated 3 years ago

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Why are there two sides to the software?

SimpleConsign is broken into two different sections of the software - Back Office + Terminals. By splitting the software into an administrative portion and a cashier portion you can restrict who has access to your settings, reports, and snapshot information.

While we like to think the best of the people we hire it is always a good idea to give each user their own user account so you can restrict their permissions and see what actions they've completed within the software. This allows you to remove access for users with minimal impact on the rest of your store.

Back Office

The Back Office is for administrative purposes, allowing you to change store settings, view reports, add employees, change store details, and get store snapshots. Individual users can be restricted to specific locations as determined by their user settings.

Access to the Back Office is only granted to users at the Manager level and above.

Functions that require cash or a cash drawer will not be available in the Back Office.

Terminal

The Terminals are for completing transactions, adding or withdrawing cash, returns, and changes specific to a location. This is a location specific section of the software. If your store has multiple physical locations you will have Terminals set up for each location.

Terminals can only sell inventory for the assigned Terminal location.

If your store has 2 checkout stations you should have at least 2 Terminals. One for each checkout station. More can be added for inventory check in stations.

What They Have In Common

You can complete the following actions in either the Back Office or a Terminal:

  • Add, edit, and change

    • Consignors

    • Consignor items

    • Store inventory

    • Customers

  • View Transactions