Credit Card Processing

SimplePay

We offer the ability to integrate your credit card processing with SimpleConsign for easy processing of payments. This allows your employees to focus on the customer rather than navigating multiple systems or windows to collect a payment for a transaction. Learn more about integrated credit card processing by visiting our website.

Debit card voids may not be available through your processor. Please confirm whether you have the ability to void debit transactions. The best practice is to always perform a return for purchases made with a debit card that need to be reversed.

A separate compatible credit card processing account is required to connect this integration. The integration with our software does not include the cost of any credit card processing fees agreed to with your processor. The integration is included on all plan levels of SimpleConsign.

EMV Setup

If you're a new integration please follow the guides below for assistance with setting up your new SimplePay EMV devices. If you're adding additional devices to a pre-existing integration (Fortis/Zeamster/CardConnect) and your device is not listed below please reach out to your processor for assistance.

SimplePay Ingenico Lane 5000 Device Setup

4MB

SimplePay Lane_5000 Guide.pdf

pdf

SimplePay Ingenico Link 2500 Device Setup

4MB

SimplePay Link 2500 Guide.pdf

pdf

SimplePay Clover Flex Device Setup

4MB

SimplePay_Clover Flex Guide.pdf

pdf

SimplePay Clover Mini Device Setup

3MB

SimplePay_Clover Mini (Gen 3) Guide.pdf

pdf

Credentials

Once you've received and set up the hardware (EMV devices) from your processor SimpleConsign should have already received the credentials for integrating your account. Once your devices are online reach out to our support team.

Mapping EMV Devices to Workstations

To add an EMV device to SimpleConsign please go to the Back Office side of the software, click Settings then EMV.

• Select the location you are setting up.

• Click Find New EMV Devices. You'll want to make sure you name the EMV a meaningful name so you know which EMV goes to which terminal. Click Save and Exit.

Screenshot of the EMV Configuration Settings

• On the computer you wish each device to be associated with navigate to the appropriate Terminal from within SimpleConsign. Navigate to the Admin tab on the far right. You'll see a drop down to select device, choose which EMV device should be associated with this computer station.

Screenshot of the EMV Mapping Settings

• Run a test transaction to make sure everything is working correctly.

Status Pages

If you're experiencing issues with your integrated credit card processing the first place to check is whether your processor is experiencing any downtime. We have quick links and contact information for our integrated credit card processors available on our Partner Status Pages section in the User Guide.