S
S
SimpleConsign User Guide
Login
Video Guides
Search…
SimpleConsign User Guide
Getting Started
Training Resources
Settings
Back Office Specific Tabs
Terminal Specific Tabs
Universal Tabs
Integrations
Consignor Access User Guide
Support Pages
System + Hardware Requirements
Manual Transaction Form
Submit a Support Ticket
Remote Support
Printer Setup
Troubleshooting
Common Login Issues
Forgot Password?
Clearing Your Cache (Firefox)
Clearing Your Cache (Chrome)
API Docs
Partner Status Pages
HOW-TOs
Release Notes
Powered By
GitBook
Forgot Password?
Forgot your password? It happens. Luckily, it's easy to reset it so you can get moving again. Let's get started...
Resetting Back Office Password
1.
First step, go to
https://user.traxia.com.
​
2.
Next, click the
Forgot Password
link.
​
3.
Fill in your Manager ID
Don't know your Manager ID?
Please contact Support for more help. You can reach them by phone at (888) 860-8094 or by email at
[email protected]
​
4.
Click the
Send Instructions
button
​
5.
Check your email. We've sent you a password reset email.
Didn't get the email?
Please contact Support for more help. You can reach them by phone at (888) 860-8094 or by email at
[email protected]
​
Resetting Terminal Password
1.
Log into the Back Office
2.
Click on
Settings
in the top right corner of the screen
**
​
3.
Choose the
Terminals
tab
4.
Click on the terminal that you'd like to reset the password for
​
5.
Fill in your new password
6.
Fill in your new password again
7.
Click the
Update Terminal
button to save your changes
​
Previous
Common Login Issues
Next
Clearing Your Cache (Firefox)
Last modified
9mo ago
Copy link
Contents
Resetting Back Office Password
Resetting Terminal Password