Status Pages
Having an issue? Check our status pages to see if they're experiencing an issue.
Here's a link to our status page: https://status.simpleconsign.com/
If you're experiencing issues with SimpleConsign and it's not listed on the status page already please reach out to the support team.
Widget: Click the Support button in the top right corner within the software.
Email: support@traxia.com
Phone: 888-860-8094 ext. 2
Integrated Credit Card Processing
We have a few different integrated credit card processing providers. If you're not sure which provider your store is using please reach out to our support team for assistance.
Fortis / Zeamster
Status Page: https://status.fortispay.com
Phone: 855-465-9999
CardConnect / CardPointe
Status Page: https://status.cardconnect.com
Phone: 877-828-0720 say "CardPointe"
BluePay (BluePay is now CardConnect)
Status Page: https://status.bluepay.com/
Priority Payments / Zeamster - Dave Carlton
Email: dave@prioritycc.com
Phone: 888-568-8458 ext. 3
Add-On Services
We have several add-on services for online sales and payouts. If things don't seem to be syncing quite right take a look at the status pages for our partners to see if there is an outage.
QuickBooks
Status Page: https://status.quickbooks.intuit.com
Shopify
Status Page: https://www.shopifystatus.com
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